Employee Boundary Management Practices and Challenges

Existing studies on boundary management are mainly discussing the work and family conflicts. However, online social networks (OSNs), such as Facebook, Twitter, and WeChat, are widespread in both personal and business settings, which has profoundly shifted employees’ professional/personal boundary management practices. OSNs offer the advantages of efficient communication, social capital, and newcomer socialization, but can also blur the boundaries between professional and personal issues, which may cause concerns such as privacy anxiety, professional evaluation distortion, and even career path obstacle. This chapter first introduces the conceptualizations of boundary management and blurring boundary, discussing current topics and issues with great concerns by practitioners and researchers such as roles transition between work and personal lives, and the self-presentation motivation. Then, I review the key antecedents and outcomes of boundary management, which followed by the distinctions between two forms of blurring boundaries. On the topic of “Concerns and Challenges about Blurring Boundary in the Workplace”, I discuss the difficulties in dealing with blurring boundaries, and provide tactics suggestions in the following section. This chapter ends by providing an overview of the boundary management measurement, significance, and future research directions.

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Authors and Affiliations

1. Department of Organization & Strategic Management, Guanghua School of Management, Peking University, Beijing, China Amy Tong Zhao

1. Amy Tong Zhao